Privacy Policy

Effective Date: May 12, 2026Last Updated: May 12, 2026

Guangzhou Aidacru Biotech Co., Ltd. ("Aidacru", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website (aidacruhealth.com), our advertising on Meta platforms (Facebook and Instagram), and our lead generation forms.

1. Information We Collect

When you submit an inquiry through our Facebook/Instagram lead forms or website contact forms, we may collect the following information:

  • Full name

  • Email address

  • Company name

  • Country of residence

  • Business type and product interests

  • Estimated order quantity

  • Website (optional)

  • Any other information you voluntarily provide

We do not collect sensitive personal data such as financial information, government identifiers, or health records.

2. How We Use Your Information

We use the information you provide for the following purposes:

  • To respond to your business inquiries and provide custom quotes

  • To send you product information, pricing, and service proposals

  • To communicate with you regarding ongoing business relationships

  • To improve our services, products, and marketing efforts

  • To comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or other GDPR-regulated regions, our legal basis for processing your personal data includes:

  • Consent: You have explicitly submitted your information through our forms

  • Legitimate interest: To respond to your business inquiry and provide requested services

  • Contractual necessity: To prepare for or perform a business agreement at your request

4. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

  • Meta Platforms (Facebook/Instagram): For lead form processing and advertising analytics

  • Email service providers: To send you responses and follow-ups

  • Internal sales and customer service teams: To process your inquiry

  • Legal authorities: When required by applicable law

All third-party providers are contractually bound to protect your data.

5. Data Retention

We retain your personal data for as long as necessary to:

  • Respond to and complete your inquiry

  • Maintain business records (typically 3 years from last contact)

  • Comply with legal, accounting, or reporting obligations

After this period, your data will be securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you

  • Rectification: Request correction of inaccurate or incomplete data

  • Erasure ("Right to be Forgotten"): Request deletion of your data

  • Restriction: Request limitation of processing

  • Portability: Request transfer of your data to another service

  • Objection: Object to processing based on legitimate interests

  • Withdraw consent: Withdraw consent at any time without affecting prior lawful processing

To exercise these rights, contact us at sales@aidacru.com.cn. We will respond within 30 days.

7. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.

8. International Data Transfers

Aidacru is based in Guangzhou, China. By submitting your information, you consent to the transfer of your data to China and other countries where our service providers operate. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

10. Cookies and Tracking

Our website may use cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings. Lead forms on Meta platforms are subject to Meta's own privacy policy.

11. Children's Privacy

Our services are intended for business use by adults aged 18 and over. We do not knowingly collect personal information from individuals under 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date.

13. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us:

Guangzhou Aidacru Biotech Co., Ltd.Address: Yongtai Business Center, Guangzhou City, Guangdong Province, China Email: sales@aidacru.com.cnPhone: +86-20-3659 5615


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